Looking for work-life balance?
Do you want to avoid traffic jams and work in a comfortable environment?
Help us by making a difference and enriching our customer’s experience during stressful moving times. With over 16,000 locations around the nation, we are looking for exciting, self-motivated and enthusiastic Customer Service Agents to assist our customers with rental equipment issues.
Enjoy working from the comfort of your home office! No selling required!
This job might be for you if:
You enjoy helping people during stressful times
You thrive in a fast paced virtual environment with a focus on quality and attention to detail
You are enthusiastic and empathetic and love creating an enjoyable experience
You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens
You communicate efficiently through Instant Messenger
You can work independently delivering practical solutions and you thrive in a collaborative team environment
You have the perfect home-office free of distractions and background noise
You like U.S. geography and finding different locations on the map
You are willing to commit to our successful 4 week remote training
Join our team today and embark on your home career with ample room for growth and exciting opportunities!
This is a moonlighter position, must be available to work at least 32 + hours a week. Ideal candidates will have an open availablity.
(32 hour availability does not mean you will work 32 hours a week)
Experience in Windows-based computer programs with excellent navigational skills is preferred
At least 6 months of customer service experience is preferred
Must be motivated with strong work ethic
Excellent communication and customer service skills
This is a work from home (WFH) position, when you telecommute from home you must have:
High-speed internet – Download and upload of 2MB or higher and ping speed below 70ms
Processor – 1 GHz Intel Pentium P4 processor or better
Memory – minimum of 2 GB of RAM Memory
You must be able to download software, a VOIP (Voice over Internet Protocol) phone system will be used, a landline or cell phone is NOT needed for this position.
Broadband or High Speed Internet is required. (must be hardwired). Cricket, Air card, satellite or other non-wired ISP connections are not allowed
Operating System – Windows 7, Windows 8 or Windows 10
Browser – Internet Explorer or Chrome
5GB hard disc space available or greater
Anti-virus software (AVG – free recommended version / * Avas, Comodo, McAfee, Microsoft Security Essentials II and Kaspersky are not compatible.)
USB Headset with noise-cancelling – a headset that plugs into your computer for use during calls. Your computer needs to be physically connected to the modem by a cable.
The competition for this role is fierce, 100% commitment during training is required for a successful career with U-Haul.
Paid 4 week training from home
This is a work at home position that requires a quiet, private, work area, and an individual who is self-motivated and able to work independently.
(These hours may change based on business needs)
- Sun – 7am to 5pm
- Mon – 6am to 6pm
- Tue – 6am to 6pm
- Wed – 6am to 6pm
- Thu – 6am to 6pm
- Fri – 8am to 6pm
- Sat – 6am to 6pm